How do I Book ?

There are few steps in order to make your reservation on any travel package offered as follows:

1. Select your desired package and confirmed to our admin by Whatsapp / Email
2. Our staff / admin will ask for the travelers details (passport)
3. An email of payment notification with your booking number will be sent to your email.
4. Complete your payment and send the transfer receipt to us
5. We will confirmed to you once we accepted the payment with send you a printable reservation details. You have completed your reservation process.

(Note: Please make your payment in advance before your arrival date)


Payment Method

currently Paypal is the only payment method we provide through our website, whi including MasterCard,Visa, etc.

paypal


Cancellation

No cancellation is allowed (but you can talk to our admin and we will try our best to help you).


Privacy Policy

We (batamholiday.com) respect your privacy. Please read through the Privacy Policy to be clear on how we collect, use and/or disclose your personal information collected during the booking process.

Information Collection

We are require to collect personal data such as full name, email, contact information and passport information for the purpose of in fulfilling your order. Only information that is relevant to yoru travel arrangements will be collected. Credit card details may be required from 3rd party payment merchant service such as Paypal and SmoovPay in order to receive payment.

Information Disclosure

The information collected will be used to perform services that are requested/required, that include providing necessary information to ferry operator/hotel/tour operator to fulfill the booking.

Confidentiality Of Customer Data

We only collects the necessary customers’ data to fulfill the purpose of completing every sales transaction and future in-house marketing. The Company will not disclose, share, transfer, sell or rent the data collected to the third party.
We may use the information we collect to occasionally notify you about important functionality changes to the Web site or the Company, new products and services, and special offers that may be of interest to you. Users may opt-out of receiving these communications.
Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take immediate effect upon posting on the website.